Showing posts with label supermarket. Show all posts
Showing posts with label supermarket. Show all posts

Hilans Fres: How a Local Broccoli Farmer Helps His Community

Editor's note

We saw this post about Pastor Charles and how one local company helps him to find a steady market in Hagen, Port Moresby and the mining towns; and thought it was worth sharing. 

So, we reached out to Hilans Fres on Facebook and with their permission, we are sharing this wonderful story of Pastor Charles with you. Thank you for sharing this story with us Hilans Fres!

A story of hard work, sharing, opportunity and, above all, giving back to the community. 

His success story starts from when he sold a small pig for K300 and with the cash purchased broccoli seeds. 

From never working a formal 8am - 5pm job and instead solely being a subsistent broccoli farmer, he has been able to move from a traditional kunai house into a permanent fully furnished house.

Hagen broccoli market
(Pic: Pastor Charles & family - new house at the back) 

He has also constructed a permanent church for his congregation, see picture below. He has been fortunate to educate his children as well as other children within his community, and pay the brideprice of his own sons and many others within the community.

Hagen Market Hilans Fres
Church built by Pastor Charles

Hilans Fres Agronomical advice and local farmers network

With the agronomical advice from Hilans Fres extension officers who visit farmers across some of highlands regions, Pastor Charles was able to further his broccoli knowledge and is now a lead farmer for Hilans Fres and has been since 2015. 

He has his own broccoli plots which he harvests, but also has 34 faithful out-grower farmers working with him to meet the volume requested by Hilans Fres. 

Hagen market western highlands province
Pastor Charles Broccoli Nursery in Tambul, WHP

Once matured, the harvest is delivered to Hilans Fres Dobel depot in crates and following Hilans Fres’ strict cool chain process makes its way to Tininga Supermarket shelves as well as supermarket shelves in Port Moresby and various mining sites around PNG. 

Pastor Charles helps the community 

Being a lead farmer, Pastor Charles co-ordinates his farmers’ production schedule so that supply is regular and continuous “supply mas go yet!”.  At present, he is supplying 1,500 kilograms twice a week, and even three times a week if there is a demand for broccoli. 

Recognising the enormous opportunity, Pastor Charles has been encouraging his fellow community members to also plant broccoli. 
So much so that he spent K22,000 on broccoli seeds to distribute within his community!

Finding a steady market with Hilans Fres

Before he started selling to the Hilans Fres, he would sell his broccoli at the Mt. Hagen Market. 

Although he admits that some days he was able to get more from selling at the market the income is not consistent or guaranteed. 

Some days he would have to bring the produce back home if there was no sale. Since 2015 with the assistance from HF and his own commitment, he is able to earn a guaranteed consistent income for himself and his farmers.

Pastor Charles’ next dream is to buy his own vehicle so that he no longer has to rely on the two-hour (car hire) trip to get his broccoli to Hilans Fres depot in Mt Hagen.

Story and photo credit: @Hilans Fres

  • This story was originally published on Hilans Fres Facebook page. 
  • Learn about the company's agriculture work with the locals on their website (click here).
  • Below is a Youtube video of the fantastic work they are doing with the local communities. 

Double Pricing: How One Supermarket Cheats Its Customers With Devious Tactics, Port Moresby

Clarity in pricing is, perhaps, the most important factor in the retail industry. Absence of this factor results in supermarkets cheating customers – this is a question of morality, it is worth highlighting. Why would pricing be done to confuse and extort money from unsuspecting customers? If you are someone who often do family shopping at this supermarket in Port Moresby you should be vigilant, especially if you are buying good on specials.

FOODWORLD Gordons, an example of double pricing.
Selling price on both products, K8.05; 
Discount price K5.90 on Window Cleaner

I have been near victim of double pricing on several occasions. What happened was that two similar products were placed together – one on reduced price and the other isn’t, with the reduced price made to be indicative of both items. I am a maths teacher, I am good with numbers. By principle, I always check prices before I make payment if I am going to buy something – a personal trait I developed over time. I think, that was possibly why I was able to identify this irregularity and share my blue experience.

So, here were the incidents that prompted me to write about this conniving act by the major supermarket at Gordons. The first incident happened when a 5 toea change was not given back to me. I had to ask for it to be given. How many of you may have just walked away? Think about it. Though it was not much, it was a matter of personal principle – the shop has an obligation (it is duty bound) to give me the right change. The fact that I asked for it does not make me a lesser person, but challenges this devious norm that 5 toea doesn’t matter – it does matter!

On another occasion I went to the same shop to buy some cleaning products. On first sight, two similar products were put together in one shelf with the same price label on either sides, encompassing both products. Knowing the normal prices, I realized the products were reduced by nearly K2.00. I pick up 2 Spray and Wipe and 2 Window Cleaner refillers – a saving of nearly K8.00. From the picture shown above, not only the cleaning products were very much alike but both selling and reduced prices were indicative of both products. So, you would have easily worked out the special applied to both items. I found out, at home, when looking through the receipt that the 4 cleaning products were not all the same price. I went back to the shop, to the same cashier and asked why. I was told the products were different. Though I knew they were different I was upset that I had been cheated by double pricing. I wouldn’t have bought 2 of the expensive products if the pricing was clear. The fact that pricing was unclear was upsetting.

Devious pricing:
- Pricing was done to conceal the expensive one. 
- Both products were placed together in the same shelf, devious 

The third incident at the same shop happened today (5th May, 2016). Unsuspectingly, I pick 2 Aerogard Roll On (50mls). They were taken from the same shelf with the same discount price of K9.95. I have had difficulty identifying Tropical Aerogard (K10.05) from Odourless Aerogard Roll On (K9.95) both 50mls when they were placed together. 

Again these were different products, but the same tactic was used to conceal the price not reduced.  I questioned why similar products were placed together, side by side on the same shelf with the discount price visible. I do admit that I should have gone further and looked closely at the fine prints. Should I blame myself? I don’t think so because I knew what I was buying. I also knew there was a saving of 10 toea. It was obvious the pricing was deliberately done to deceive customers, me being one.

In fact, these tactics (double pricing and putting similar products together) wasn’t the first time this supermarket used as it has happened on several occasions. Customers need clarity in pricing. If there is a discount offered, as in the case of Spray and Wipe and Window Clearner refillables (or the Aerogards 50mls or any products on sale), there must be clear separation and pricing to avoid mix-ups. 

The images and receipt were of the original products from the Gordons Foodworld supermarket. At no point did anyone apologise for these incidents. Nor did the supervisors show any indication to improve the way they did pricing. To date, I am still a customer at that supermarket, but a meticulous one. Next time you shop, shop smart.